They’ve already said yes.
The people you trust have accepted the role you’ve asked them to play.
Be ready when care changes hands.
Pet CareVault brings together what you know about your pet and the people you trust, so when care changes hands, the person stepping in can begin with what you know rather than piecing it together themselves.
Create your pet’s care planYou’ve already built their care. Pet CareVault helps you pass it on.
You know which food works. Which medication they take. What scares them. What settles them. Who their veterinarian is. Which routines matter and which little details another person would never think to ask.
Pet CareVault gives you one clear place to bring that knowledge together and keep it current.
Their care plan can include:
Feeding and routines
Medications and medical information
Veterinary contacts
Behavior and handling notes
Comfort needs and preferences
Important people and contacts
Identification information
The small things your pet depends on but can’t explain for themselves
Update it whenever their needs change.
A care plan is only one part of a care handoff.
When someone else needs to step in, three things need to be true.
They know when they’re needed.
They know when you’re counting on them to step in.
They know what to do.
What you know about your pet is there when they need it.
The timing can look different from one situation to another. What matters is that the person stepping in has said yes, knows when they’re needed, and has what you know about your pet to guide them.
Put it in place in three steps.
1
Create their care plan.
Tell us what someone caring for your pet should know.
2
Choose the people you trust.
Invite the people you would want to step in and ask them to accept the role you’ve chosen. That may be as a long-term caregiver, emergency contact, or authorized caregiver.
3
Make the handoff easy to start.
Put your Pet CareVault QR codes where they can be found. If care needs to change hands, a scan gives someone a clear next step.
What happens when someone scans?
The right next step depends on who is scanning.
Someone who isn’t already one of your caregivers
They can see:
- Your pet’s name and photo
- Owner first name
- Veterinary clinic information
- A way to alert the emergency contact you selected
- An option to sign in
Your full private care plan is not displayed.
An authorized caregiver
Once signed in, an authorized caregiver can access the care plan you’ve shared with them.
The QR code does not have to be the starting point; an authorized caregiver can sign in directly.
The goal is simple: connect the situation with the right people and the deep knowledge you’ve built over time about your pet.
Why not just use a note, binder, or shared document?
Information helps. A handoff goes further.
A note, binder, or shared document can help answer:
What should someone know?
Pet CareVault is also designed around:
Who has agreed to help?
How do they know when they’re needed?
Can they get to what you know about your pet when they need it?
Trust alone isn’t a care plan. And information alone isn’t a complete handoff.